GENERAL CONDITIONS OF THE CONTRACT
Wedded Wonderland TERMS OF PURCHASE
These Terms of Purchase, together with any Specific Contract Conditions, Order Form, the Terms of Use found at https://weddedwonderland.com/terms/ (for Wedded Wonderland products and services), and the Privacy Policy found at https://weddedwonderland.com/privacy-policy/ (for Wedded Wonderland products and services) (collectively, the “Agreement”), govern the relationship between Wedded Wonderland (or its affiliates, referred to as “WW,” “we,” or “us”) and the business or individual purchasing goods or services (“Customer,” “Advertiser,” or “you”). This Agreement becomes effective when the Customer enters into a purchase or completes the purchase process from WW and pursuant to these Terms of Purchase.
The Customer may purchase products and/or services under this Agreement through various methods, including but not limited to: (i) self-service checkout; (ii) acceptance of a sales quote via email; (iii) provision of credit card details to a Wedded Wonderland representative over the phone; or (iv) signing an Order Form. Unless otherwise agreed, this Agreement is deemed accepted by the Customer on the earlier of the following:
(a) written or electronic signature or confirmation of an Order Form, quote, or similar document;
(b) submission or confirmation of advertising content or storefront listings; or
(c) the initial display of advertising, or the commencement of service delivery or provision of other agreed deliverables.
By providing such acceptance, the Customer confirms that:
(i) all information provided in the Order Form is accurate;
(ii) they have read, understood, and accepted the terms and conditions of this Agreement; and
(iii) where an Order Form is not signed manually, the Customer agrees to the use of electronic acceptance in place of a handwritten signature.
By completing the transaction, the Customer agrees to be bound by the terms of this Agreement and to pay for all products and services using a valid credit card, bank transfer, or any other payment method accepted by Wedded Wonderland. Payment must be made in Australian Dollars (AUD), unless otherwise stated in the Order Form. The form of payment may not be changed without the prior written consent of Wedded Wonderland.
All storefront services—such as the purchase of Spotlight, Featured, or Professional Memberships through Wedded Wonderland (collectively referred to as “Services”)—as well as any additional services (“Add-On Services”) are provided as subscription-based offerings. Unless stated otherwise in the Order Form or this Agreement, these subscriptions require a minimum initial commitment of twelve (12) months from the commencement date of the contract (“Services”).
The duration of your Agreement with Wedded Wonderland, including any Services, shall continue for the term specified in this Agreement or as outlined in your Order Form (“Term”). Even where payment is allowed to be made in instalments, this Agreement constitutes a binding commitment to the full Term of the subscription, subject to the provisions in the Termination section below.
Unless otherwise agreed in writing, at the conclusion of the Term, each Service will automatically renew for an additional period equal in length to the original Term. If the Customer does not wish to renew, written notice must be provided to Wedded Wonderland at least five (5) business days before the end of the current Term by email to [email protected] . Where the Order Form specifies that auto-renewal does not apply, any renewal shall only take place if expressly agreed to in writing by the Customer.
After completion of the initial twelve (12) month minimum term of the Customer’s Service, the Customer may terminate any Service or Add-On Service by providing written notice to Wedded Wonderland. To be effective, such notice must be received no less than five (5) business days prior to the Customer’s applicable Billing Date (being the recurring calendar date on which the Customer is charged, regardless of the payment frequency—monthly, quarterly, or otherwise). Termination will take effect on that Billing Date.
If the required notice is not received at least five (5) business days prior to the next Billing Date, the termination will instead take effect on the following Billing Date.
Termination does not relieve the Customer of its obligation to pay:
(i) for all products and/or services provided by Wedded Wonderland up to the effective date of termination; and
(ii) all outstanding or future payments due in accordance with the Non-Payment clause of this Agreement.
Wedded Wonderland may terminate this Agreement:
Upon termination or expiry of this Agreement, Wedded Wonderland retains the right to continue displaying any and all customer reviews related to the Customer on its digital platforms, including websites and mobile applications (collectively referred to as the “Site”). This includes the right to display basic business directory information associated with such reviews, including but not limited to the Customer’s business name, address, and contact number.
The Customer acknowledges and agrees that it has no entitlement to request the removal of user-generated reviews or its own responses to those reviews from the Site during or after the Term of this Agreement—except where expressly permitted under Wedded Wonderland’s then-current vendor review policy, if any such policy exists.
Any promotional pricing or discounts applied to the Services and any associated Add-On Services are only guaranteed for the initial Term of the contract (typically twelve (12) months), unless otherwise agreed in writing.
If an Add-On Service is added during the Term of an existing Service, any discount or promotional rate granted for the Add-On Service will continue for a maximum of one renewal term of the base subscription—only if this extension is mutually agreed upon in writing by both parties.
After the initial twelve-month Term, Wedded Wonderland reserves the right to revise pricing at its sole discretion, including increases to previously discounted or promotional rates. Notice of any rate increase exceeding five percent (5%) annually will be provided in writing, which may include notification via standard billing statements reflecting the new rate in effect for the previous billing period.
If any part of a discounted or bundled service is terminated, Wedded Wonderland may revoke the associated discount and apply the current standard rates to the remaining services. Customers who purchase a bundled service at a discounted rate may not cancel individual components of the bundle. The bundle must be terminated in full, in accordance with the Termination clause of this Agreement. If a Customer chooses to repurchase only part of a previously bundled product, any original discount will be forfeited.
ADVERTISEMENT CREATIVE AND DESIGN MAINTENANCE RESPONSIBILITY
WW ADVERTISING NETWORKS
WW works with various third-party vendors to deliver advertising services. There is no guarantee that the third-party advertisers engaged during the Term will remain the same. Third-party advertisers may be added or removed at any time, with or without prior notice to the Customer.
PRODUCT UPGRADES AND CHANGES
WW is continuously reviewing, testing, and improving its product and service offerings to ensure the best available options for customers. WW retains the right to modify, reduce, add to, or change its products and services, including the tools provided to the Customer, at any time, at its sole discretion, and without prior notice. This may include, but is not limited to, alterations in how products and services operate, the order or manner in which advertisements appear, how services are delivered, and how customers are charged. Customer agrees that WW may test, implement, remove, or modify features of its products and services without prior notice. WW makes no guarantees or warranties regarding the outcomes or results of its products or services. The Customer acknowledges that it remains responsible for payment under this Agreement, regardless of any changes to WW’s products or services during the Term.
LIMITATION ON SPACE
WW reserves the right to limit the amount of space allotted to any Customer or advertising category (whether by product type or theme) across its websites, mobile applications, other properties, and publications.
ADDITIONAL AGREEMENTS
The Customer agrees to comply with and be bound by WW’s Terms of Use and Privacy Policy, as posted on the Site, which may be amended unilaterally by WW from time to time.
OTHER AGREEMENTS AND ACTIVITIES
Nothing in this Agreement restricts WW from (a) entering into agreements with other customers, even if competitive with the Customer (unless explicitly stated in the Agreement); and/or (b) engaging in any other business activities, including the sale of goods or the provision of services.
MODIFICATION OF PROPERTIES
WW reserves the right to redesign or modify, or cause the redesign or modification of, the organization, structure, or “look and feel” of its websites, mobile properties, other platforms, publications, policies, and any services provided under this Agreement, at any time and without notice.
MODIFICATION OF PUBLICATIONS AND SERVICES
WW reserves the right to add, modify, or discontinue any services or publications at any time by providing notice to the Customer. In such cases, WW may cancel any or all services provided under this Agreement at its sole discretion. Any additions or modifications to services will not entitle the Customer to cancel or terminate the Agreement or seek any other remedy.
REMEDY FOR UNDER-DELIVERY
WW cannot guarantee a specific publication date for advertisements or services. If WW fails to deliver an advertisement, service, or other deliverable as stipulated in this Agreement, the Customer’s sole remedy is for WW to deliver the advertisement, service, or deliverable as soon as commercially reasonable. In no case will any payments made to WW be refundable, unless explicitly stated otherwise in this Agreement.
USAGE STATISTICS
If WW provides the Customer with usage statistics, they will be in a format determined by WW. The Customer may not distribute or disclose these statistics to third parties without WW’s prior written consent. WW does not guarantee the accuracy, reliability, or completeness of any usage statistics provided. WW will not be liable to the Customer for any third-party usage statistics. If the Customer requests specific usage statistics or reports that are not typically provided by WW in the normal course of business, WW will use commercially reasonable efforts to provide such information, subject to a minimum five (5) business day turnaround period.
CUSTOMER RESPONSIBILITIES REGARDING OTHER SERVICES
The Customer is responsible for the operation of any tools or services provided by WW, including maintaining current business and contact information, and sending and responding to communications with clients or prospective clients. WW is not responsible for the content of any contracts, communications, or interactions (the “Interactions”) between the Customer and its clients when using WW-provided tools or services, and WW shall have no liability for such Interactions. Additionally, WW is not responsible for any losses the Customer may incur as a result of relying on information provided by clients or other third parties, whether or not such information was provided via the Site, and even if WW was advised of the potential for such losses.
LEAD LISTS
The Customer agrees that any list of leads (or other prospect information) (“Leads”) delivered to the Customer shall be used solely for the purpose of marketing the Customer’s products to such Leads and not for any other use or by any other entity or business without prior written consent from WW. The Customer further agrees not to solicit or allow others to solicit any Leads with promotional material of businesses other than the Customer. The Customer acknowledges that the names and dates on Leads lists are the sole property of WW and agrees not to disclose, sell, or share such lists with any third party. The Customer also agrees not to use Leads lists for bridal shows or other events in which non-advertisers participate, without the prior written consent of WW.
The Customer will not subject any individual on the Leads list to high-pressure sales tactics or use the Leads information in violation of any applicable law, regulation, or industry standard. Any breach of this provision will be considered a material breach of this Agreement and WW may terminate the Agreement as per the termination provisions.
The Leads are provided “as-is,” and WW has no liability for the accuracy or completeness of the Leads. The Customer agrees to treat the Leads as Confidential Information of WW and not disclose the Leads or any related information to third parties. The Customer will use the Leads solely for the purposes specified in this Agreement, and will handle the Leads in compliance with applicable laws, rules, regulations, and industry standards. Upon completing the permitted use, the Customer agrees to destroy the Leads (including purging them from its systems) no later than five (5) days after the completion of such use.
The Customer acknowledges that due to the unique nature of the Leads, money damages would be insufficient to remedy any breach of this provision. Therefore, WW will be entitled to seek equitable relief in addition to any other legal remedies (without the need to post a bond or other security, which the Customer waives).
CHANGING ACCOUNTS AND/OR UPGRADING OR ADDING PRODUCTS & SERVICES
The Customer may add or upgrade products and/or services at any time by contacting their WW account manager. Only authorized users of the Customer account may request changes, including but not limited to name changes, account transfers, or account termination. If the Customer upgrades an existing product or service and signs a new contract, any unused portion of the pre-existing Term may be credited toward the new contract. The term for any additional products or services will be aligned with the original product and/or service unless otherwise specified in the ordering documents. Fees for new products and services will be based on the current, applicable fees at the time of the upgrade or addition.
Products and Services:
Billing and Payments:
Non-Payment:
Early Buy-Out:
Incorrect Billing:
Disputes Among Members Release:
Data Ownership & Privacy:
Confidentiality:
Publicity
Without Wedded Wonderland’s (WW) prior written consent, the Customer shall not use WW’s trade names, trademarks, or logos in any public announcement, including press releases or as restricted under the “USAGE OF MATERIAL” section of this Agreement, regarding the existence or content of this Agreement.
Representations and Warranties
By consenting to this Agreement, the individual warrants that: (i) they have the authority to bind the Customer; (ii) the Customer’s entry into this Agreement does not violate any other rights, obligations, regulations, or laws; (iii) the Customer possesses all necessary rights for any content provided to WW, and WW’s use thereof will not be defamatory, harassing, or infringe upon any third-party rights (including publicity, privacy, copyright, trademark, or other intellectual property rights) or violate any law or regulation; and (iv) any user accessing the Customer’s account is deemed an authorized user. WW reserves the right to rely on these representations and warranties when providing products and/or services.
Electronic Signatures and Agents
Unless specified otherwise, “written” communication includes paper, fax, or email. Without limiting the foregoing or other acceptance methods in this Agreement, any documents executed by both parties may be in counterparts (electronic or otherwise), each considered an original, collectively forming one agreement. The parties intend to facilitate transactions by exchanging documents, records, and signatures electronically or via electronic agents, governed by WW’s procedures and applicable laws and regulations.
Indemnity
The Customer agrees to indemnify and hold harmless WW, its affiliates, and their respective officers, directors, agents, and employees from any third-party claims or demands, including reasonable attorneys’ fees, arising from the Customer’s use of the Site or any breach of their representations, warranties, or obligations under this Agreement.
Warranty Exclusion
WW provides its products and/or services “AS IS” and “AS AVAILABLE” without any warranties or conditions, whether express, legal, statutory, or implied. To the fullest extent permitted by law, WW disclaims all warranties or conditions, including but not limited to implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, non-infringement, or other violation of rights. The products and/or services may be subject to limitations, delays, and other problems (“Force Majeure Events”) such as wars, terrorist attacks, strikes, riots, natural disasters, major weather events, pandemics, epidemics, infrastructure failures, cyberattacks, and denial-of-service attacks. WW is not liable for any delays, delivery failures, or other damages resulting from any Force Majeure Event.
Limited Liability
WW, its affiliates, and their respective officers, directors, employees, or suppliers shall not be liable for any indirect, consequential, special, incidental, reliance, or lost profit damages arising from the use or inability to use the Site, the use of coupons or promotional discounts, or any actions taken based on information on the Site, whether in contract, warranty, negligence, or other tortious action, even if any remedy fails its essential purpose.
WW’s total liability, including that of its affiliates, officers, directors, employees, and suppliers, is limited to the lesser of the fees paid by the Customer to WW in the 12 months preceding the action giving rise to liability or $100, notwithstanding the failure of any remedy’s essential purpose. This limitation does not apply to WW’s willful, wanton, intentional, reckless misconduct, or gross negligence in jurisdictions where liability for gross negligence cannot be limited.
Governing Law
This Agreement is governed by the laws of the State of New South Wales, Australia, without regard to its conflict of laws principles.
Notice of Dispute
If a dispute arises concerning the Site or products/services, the Customer must first send written notice to [email protected]. WW will attempt to resolve the dispute. As a neutral platform, WW is not responsible for resolving disputes between Customers and other WW Users. Both parties agree to negotiate in good faith for at least sixty (60) days after the dispute notice. If unresolved within sixty (60) days, either party may pursue arbitration as per this Agreement.
DISPUTE RESOLUTION
Agreement to Binding Arbitration: You and we agree that any Dispute (as defined below) will be referred to arbitration administered by a recognised Australian arbitration body in accordance with its rules. This agreement to arbitrate includes any dispute regarding the interpretation, applicability, enforceability, or formation of this arbitration clause. Arbitration proceedings and related discovery will be confidential.
Definition of “Dispute”: A Dispute includes any claim or controversy arising from or related to this Agreement, our relationship, and your use of the Site or services. This includes, but is not limited to, claims about improperly, negligently, or incompetently rendered services by us or our agents, and any disagreement about whether a matter is subject to arbitration.
Arbitration Venue and Costs: The arbitration will take place in Sydney, New South Wales, Australia, unless otherwise agreed. The arbitrator will be selected in accordance with the rules of the arbitration body. Unless the rules specify otherwise, the costs of the arbitration will be borne by the unsuccessful party. To initiate arbitration, a written notice must be provided.
Class Action Waiver: To the extent permitted by Australian law, any dispute resolution proceedings will be conducted individually and not as a class action or other representative proceeding.
Waiver of Jury Trial: To the extent permitted by Australian law, if a claim proceeds in court instead of arbitration for any reason, both parties waive any right to a jury trial.
Opt-Out of Arbitration: You may opt out of this arbitration agreement (but not the entire Agreement) by sending written notice to [insert relevant Australian contact email/address] within 30 days of accepting this Agreement or within 30 days of receiving notice of material changes to this arbitration clause. Your opt-out notice must clearly state your name, email address, mailing address, and that you do not wish to resolve disputes through arbitration. This opt-out applies only to this specific Agreement and will not affect any other past or future arbitration agreements with us. If you opt out of arbitration, all other terms of this Agreement will remain in effect.
Successors and Assigns: This Agreement benefits and binds our respective successors and permitted assigns. You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement at our discretion.
Titles and Subtitles: Headings are for convenience only and do not affect interpretation.
Entire Agreement: This Agreement, together with any incorporated documents, is the entire agreement between us and supersedes all prior discussions and writings. Your purchase order terms do not apply unless we agree in writing. This is a subscription agreement for the use of services, not a sales agreement transferring ownership. The services are provided online, and you have no right to a copy unless expressly stated.
Modifications: Except as provided, this Agreement can only be amended in writing signed by our authorised representative. We may amend this Agreement at any time by posting changes on the Site, in your account, or through other means, and your continued use of the service constitutes acceptance of these changes.
No Waiver: Our failure to enforce any right does not constitute a waiver.
Severability and Reformation: Each provision is separately enforceable. If any provision is unenforceable, it will be modified to the minimum extent necessary to ensure it is enforceable.
Language: This Agreement and all related documents will be in English.
CONTACT INFORMATION (Australia): For all inquiries, please contact us at [Insert relevant Australian physical address and/or email address].
